Frequently Asked Questions
Does my order have Free Shipping?
Yes, all orders are shipped for Free.
Are the backlit address number individual numbers or mounted on a backplate?
The backlit address numbers are individual numbers. You have the options to install them horizontally or vertically or mount them on a backplate.
What are the Dimensions & the Width of the LED House Numbers?
Please find the Dimensions & the Width of the Backlit Address Numbers on this link
Are the Lighted Address Numbers low voltage?
Yes, the Lighted Address Numbers are low voltage 12V DC.
Are the Lighted Address Numbers dimmable?
Yes, the Lighted Address Numbers are dimmable. You can use any standard 12V DC dimmer to dim them and control their brightness.
How can I power up the Backlit Address Numbers?
You have two options to power your backlit address numbers:
1- Connect the included 110V AC to 12V DC converter (LED driver) to your 110V regular house outlet
1- Connect the included 110V AC to 12V DC converter (LED driver) to your 110V regular house outlet
2- Hardwire into 110V panel (110V AC to 12V DC Converter included)
3- Connect directly to an existing 12V DC power source.
3- Connect directly to an existing 12V DC power source.
How do I install the Backlit Address Numbers?
Please refer to our Installation and Wiring guide on this link for installation instructions
Is the required hardware and installation template included with my order?
Yes, the required installation hanger bolt screws and the installation template are included with each backlit address numbers order.
Is the LED Driver Transformer included with my order?
Yes, the required LED Driver Transformer (110V-240V AC to 12D DC Converter) is included with your order.
Can I install the backlit address numbers vertically or horizontally?
Yes, the backlit numbers are individual numbers, so you can install them any way you like (vertically, horizontally, or mount them on a backplate).
How durable are the Backlit Address Numbers and are they there water and weather proof?
The backlit address numbers are extremely durable and made to last a very long time. They are made with very high craftsmanship from Stainless Steels and Acrylic to withstand rain and harsh weather conditions.
The lighted address numbers are IP65 waterproof and weatherproof and can sithstand the harshest of weather conditions.
The lighted address numbers are IP65 waterproof and weatherproof and can sithstand the harshest of weather conditions.
Can I connect the Backlit Address Numbers directly to 110V or 240V AC source?
No, the backlit address numbers are 12V DC so they cannot be connected directly to any AC power source. You will need to connect them to the LED Driver (110V AC to 12V DC) first (make sure to connect them to the correct side of the LED Driver) and then connect the LED driver to the 110V-240V AC power source.
Note: connecting them directly to an AC power source (e.g. 110V-240V AC panel, 110V-240V AC outlet, etc.) without the 110V to 12V DC converter (LED Driver) is very dangerous, not safe, and should not be done in under any circumstances.
What is the Color Temperature of the White and Warm White Numbers Backlighting?
White: 6500K
Warm White: 3000K
How does the Dusk to Dawn Light Sensor Auto On/Off switch work?
The light sensor will turn the lighted address numbers on when it senses dusk (night) and will turn them off when it senses dawn (morning)
How does the Timer Auto On/Off switch work?
Basically, you set the timer to turn on and off at specific times and it will switch the lighted numbers on and off based on your settings
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