Skip to content

Frequently Asked Questions

Choosing Your Perfect Numbers

How do I choose the right size for my house? +

Choose based on the distance from your mounting location to the curb:

  • 5–6 inches: Up to 75 feet away
  • 6–8 inches: 75 to 100 feet away
  • 8–12 inches: 100 to 150 feet away
  • 12–14 inches: Over 150 feet away

Not sure? Contact us for a free printable template to test different sizes on your wall before ordering.

Will the numbers look good on my home's style? +

Absolutely! Our numbers are designed to complement any architectural style. We offer four distinct font styles that cover the complete design spectrum:

  • Modern: Sleek, minimalist designs perfect for contemporary homes
  • Transitional: Versatile designs that bridge modern and traditional aesthetics
  • Traditional: Classic, timeless styles ideal for craftsman and conventional architecture
  • Contemporary: Bold, statement-making fonts for unique architectural expressions

Combined with 6 finish colors and 3 LED light temperatures, you can perfectly match your home's aesthetic. The elegant backlit design enhances curb appeal on everything from modern minimalist to classic colonial homes—day and night.

What colors and styles are available? +

Number Finishes: Black, Silver, Metallic Gray, Gold, Dark Bronze, and White

LED Backlighting Colors: Warm White (2700K), Natural White (4000K), and Cool White (6500K)

Font Styles: Modern, Transitional, Traditional, and Contemporary

Need a different style or custom color not shown? Contact us and we'll match your specific preference.

What makes your lighted address numbers different? +
  • Premium Materials: High-grade stainless steel and acrylic built to last 10+ years
  • IP65 Weatherproof: Withstands extreme temperatures from -40°F to 140°F
  • Energy Efficient: Only 6-10 watts per number—pennies per month to operate
  • Fully Customizable: 4 font styles, 6 colors, 3 LED temperatures
  • Complete Package: Includes template, hardware, and installation guide with wiring diagrams
  • 2-Year Warranty: Full replacement guarantee with free worldwide shipping
Can I see examples of installed numbers on real homes? +

Yes! Our product page features a gallery of customer installations showing how the numbers look on various home styles, surfaces, and color combinations. This helps you visualize the final result before ordering.

Can I get custom symbols, letters, or special characters? +

Absolutely! We can custom make any letter, symbol, or character you need—perfect for unit letters, apartment designations, or decorative accents in your chosen font style.

Quality & Performance

Will these rust or fade with weather? +

No. Our numbers feature an IP65 weatherproof rating that protects against rain, snow, dust, and UV exposure. The special spray painting process creates a durable finish that resists fading and corrosion, while the sealed LED components prevent moisture damage. Designed to maintain their appearance and performance for 10+ years in all weather conditions.

Can these work in extremely cold or hot climates? +

Yes. Our numbers are rated for operation in temperatures ranging from -40°F to 140°F (-40°C to 60°C). Whether you're in Alaska's winters or Arizona's summers, the IP65-rated components and industrial-grade materials ensure reliable performance year-round without cracking, warping, or LED failure.

Can I install these near the coast or in salty environments? +

Absolutely. Our numbers are perfect for coastal installations thanks to the specialized spray painting process that provides exceptional corrosion resistance against salt air, moisture, and coastal elements. The durable finish protects the stainless steel from oxidation while maintaining its appearance even in harsh marine environments. Many of our customers successfully use these in beachfront properties.

How bright are they at night? Can I adjust brightness? +

The numbers provide bright, clear visibility from the street while maintaining an elegant glow that's not harsh or glaring. Brightness can be easily adjusted using our optional dimmer/brightness controller accessory, allowing you to set the perfect level for your preference.

You can also choose from three LED color temperatures during ordering—Warm White (2700K), Natural White (4000K), or Cool White (6500K)—to match your home's aesthetic and desired ambiance.

How long will my lighted address numbers last? +

Your numbers are built to last 10+ years or more. The stainless steel resists corrosion, the acrylic maintains clarity, and the LED technology provides 50,000+ hours of illumination (over 11 years of continuous use). IP65 weatherproof rating ensures reliable performance year-round, backed by our 2-year warranty.

How durable are these numbers? +

Extremely durable and built to last 10+ years. Crafted from premium stainless steel and acrylic with expert craftsmanship, they're designed for long-term outdoor use. The IP65 waterproof and weatherproof rating means they withstand rain, snow, heat, humidity, and harsh weather conditions without fading, rusting, or corroding.

Are they bright enough to see from the street? +

Absolutely! Our LED backlighting is specifically engineered for maximum visibility from the street while maintaining an elegant appearance. Combined with the proper size for your viewing distance, they ensure first responders, delivery drivers, and guests can easily locate your home day or night.

Do these draw a lot of power? +

No. Each number uses only 6-10 watts—about the same as a small night light. A typical 4-digit address (like "1234") uses approximately 32 watts total, which is less than a single standard light bulb. The energy-efficient LED technology provides bright visibility while keeping power consumption minimal.

Will they increase my electric bill? +

Minimal impact. A typical 4-digit address running 12 hours per night costs approximately $24 per year (based on average US electricity rates of $0.12/kWh). If running 24/7, the annual cost is around $42—less than $3.50 per month. That's comparable to leaving a single night light on.

What's the lifespan of the LEDs? +

The LEDs are rated for 50,000+ hours of continuous operation—that's over 11 years of 24/7 use without replacement. In typical usage scenarios where numbers are lit only at night (12 hours daily), you can expect the LEDs to last 20+ years. The entire unit is backed by our 2-year warranty for complete peace of mind.

What temperature range can they withstand? +

Our numbers are designed for all climates and can withstand extreme temperatures from -40°F to 140°F (-40°C to 60°C). Whether you live in freezing winters or scorching summers, they'll perform reliably year-round without degradation.

Are the numbers individual or on a backplate? +

Each number is individual and freestanding, giving you complete flexibility. Install them directly on your wall, fence, or mailbox—or mount them on your own custom backplate (backplates are not provided) for a different look.

What voltage do the numbers use? +

Low voltage 12V DC—safe, energy-efficient, and cost-effective to operate. This is the standard safe voltage for outdoor lighting applications.

Are the numbers dimmable? +

Yes! Use any standard 12V DC dimmer to control brightness levels, or purchase our compatible dimmer from the accessories section on the product page for guaranteed compatibility.

What are the exact dimensions and spacing? +

Complete dimensions, width specifications, and recommended spacing for each size and font style are available on our Dimensions & Spacing page.

What are the solar panel dimensions? +

The solar panel power bank measures 11.4" x 13.78"—compact enough for discreet mounting near your numbers while providing powerful, reliable energy.

Ordering & Customization

Are the numbers made to order? +

Yes, each set is custom-made specifically for your address in your chosen size, font style, finish color, and LED temperature. This ensures you receive exactly what you need for your home's aesthetic and visibility requirements.

Can I request custom colors, fonts, designs, or sizes? +

Yes! We welcome custom requests for address finish color, LED lighting color, font style, design details, and size. After placing your order, simply email us with your order number and the custom options you want.

Important: The smallest size we can make is 4 inches. We can customize sizes above 4" to fit your installation and visibility needs.

We can also provide longer power cords, custom spacing, and other special requests to make your address numbers look exactly how you want.

What surfaces can I install these on? +

These numbers install easily on virtually any surface:

  • Wood: Siding, fences, posts
  • Brick/Stone: Perfect for brick walls and stone facades
  • Stucco: Standard mounting on stucco surfaces
  • Metal: Garage doors, mailbox posts, gates
  • Vinyl Siding: Mount to studs or use siding blocks
  • Rock/Stone Columns: Natural stone and decorative columns

Every order includes a complete mounting hardware kit and full-size template for precise placement on any surface.

Do you offer bulk pricing for multiple properties? +

Yes! If you're ordering for multiple properties, apartment complexes, or commercial developments, contact us for volume pricing. We're happy to work with property managers, builders, and contractors on larger projects.

Shipping & Delivery

How long until I receive my order? +

12-17 business days total delivery time. Your numbers are custom-made to your specifications and shipped directly to you with free worldwide shipping and full tracking.

Is shipping really free? +

Absolutely. Every single order includes completely free shipping, regardless of location or order size. No hidden fees, no surprises, ever.

Do you ship worldwide? +

Yes! We provide free shipping to all countries worldwide—no exceptions.

Will I receive tracking information? +

Yes! Once your order ships, you'll receive tracking information via email so you can monitor your delivery every step of the way.

Where are the numbers made and shipped from? +

Your numbers are crafted by our carefully vetted, high-quality international manufacturing partner and shipped directly from their facility to your door.

Installation & Powering

Is installation difficult? +

No, installation is easy! Our comprehensive installation guide, detailed wiring diagrams, and included mounting hardware make the process straightforward for most homeowners. The typical installation takes 1-2 hours depending on your power option.

Every order includes everything you need: complete mounting hardware kit, full-size installation template, and step-by-step guide with clear wiring diagrams for professional-looking results.

What's included in my installation package? +

Every order includes everything you need for installation:

  • Backlit Illuminated LED House Address Numbers - Custom-made to your specifications
  • Mounting Hardware - Screws and plastic anchors for secure installation
  • Full-Size Installation Template - True-to-scale paper guide with precise drilling marks
  • Comprehensive Installation Guide - Complete instructions with detailed wiring diagrams
  • Your Selected Powering Accessories - Transformer or Solar Panel based on your choice
  • Your Selected Optional Accessories - Sensor, Timer, or Dimmer if ordered
What power options do I have? +

Choose from 4 flexible power options—you only need one source for all your numbers:

  • Hardwire Transformer (Recommended): Permanent professional installation for the cleanest look. Electrician recommended but not required.
  • Plug-in Transformer: Easiest DIY option. Simply plug into any standard outlet.
  • Landscape Lighting Converter: Connect to existing 12V landscape lighting system.
  • Solar Panel Power Bank: Complete wireless solution—perfect for remote locations with no electrical access.

Important: You only need one power source and one transformer for all your numbers.

See detailed wiring diagrams in our Installation Guide.

Which power option is right for me? +

Choose based on your installation needs:

  • Hardwire Transformer (Recommended): Best for permanent, professional installation with hidden wiring. Provides the cleanest look and most reliable power. Electrician recommended but not required.
  • Plug-in Transformer: Perfect if you're near an outlet and want the easiest DIY installation. Simply plug in and you're done.
  • Landscape Lighting Converter: Ideal if you have existing landscape lighting nearby. Tap into the same circuit for seamless integration.
  • Solar Panel Power Bank: Perfect for remote locations (gates, fences, rocks) with no electrical access. Completely wireless and eco-friendly with no operating costs.
Do I need an electrician? +

Not necessarily, but it depends on your power option:

  • Plug-in Transformer: No electrician needed—completely DIY-friendly
  • Solar Power Bank: No electrician needed—wireless installation
  • Landscape Lighting: No electrician needed if you have existing 12V system
  • Hardwired Installation: Can be DIY but electrician recommended for safe, code-compliant connection

Our comprehensive installation guide includes detailed wiring diagrams for all power options.

Can I install the numbers horizontally or vertically? +

Yes! Since each number is individual and freestanding, you can install them horizontally, vertically, or even mount them on your own custom backplate (not provided). Your installation template will match your chosen orientation preference.

Is one solar panel enough for all my numbers? +

Yes! Except in very rare cases, our solar panel power bank is powerful enough to power all your address numbers. It includes built-in dusk-to-dawn sensor, timing, and dimming functions—no additional accessories needed.

What is the installation template? +

It's a full-size paper guide printed to the exact dimensions of your numbers, showing precisely where to drill holes for mounting screws and wire routing. This ensures perfect alignment, proper spacing, and professional-looking results every time.

Can I connect directly to 110V or 240V power? +

NEVER connect directly to AC power sources! The numbers require 12V DC power only.

You must use the included transformer (LED Driver) to convert 110V-240V AC to 12V DC first. Always connect numbers to the DC output side of the transformer, then connect the transformer to your AC power source.

Warning: Direct connection to AC power without the transformer is extremely dangerous, will damage your numbers, and voids your warranty.

How do the dusk-to-dawn sensor, timer, and dimmer work? +
  • Dusk-to-Dawn Sensor: Automatically turns numbers on at sunset and off at sunrise—no manual switching needed
  • Timer: Program custom on/off schedules for specific times that fit your lifestyle and save energy
  • Dimmer: Adjust brightness with a simple dial knob to your preferred light level

Note: Solar panel power banks include all these features built-in at no extra cost.

Warranty & Returns

What is your warranty policy? +

We stand behind our quality with a 2-year full warranty on all numbers and accessories. If anything stops working within 2 years, we'll replace it completely free—including free shipping on the replacement. No questions asked.

What if my numbers arrive damaged or defective? +

We take full responsibility. Contact us immediately and we'll send replacements at no cost to you—including free shipping on the replacement. Your satisfaction is our priority.

Do you accept returns or exchanges? +

We gladly exchange any damaged or defective products free of charge.

However, since each set is custom-made specifically for your address, font style, and color preferences, we cannot accept returns or exchanges for non-defective items. We strongly recommend using our free printable template service before ordering to ensure you're completely confident in your size and style choice.

What if I need help after installation? +

We're here to help! Contact our customer support team anytime with questions about installation, operation, troubleshooting, or accessories. We respond quickly and make sure you're completely satisfied with your purchase and confident in using your new numbers.

Is my investment protected? +

Absolutely. Between our premium materials built to last 10+ years, comprehensive 2-year warranty, responsive customer support, and free worldwide shipping, your purchase is fully protected. We're committed to your complete satisfaction and the long-term performance of your investment.