Frequently Asked Questions - FAQs
The backlit address numbers are individual free-standing numbers. You have the options to install them horizontally or vertically or mount them on a backplate if you like.
The backlit address numbers are produced to order by our high quality vetted international supplier and shipped directly from them to you.
Once you place the order with us and make the payment, we will go ahead and issue a work order to our supplier to start making your numbers, provide the purchased accessories, and ship the order to you directly.
All orders have Free Shipping.
Total order delivery time from order date is 12-17 business days which includes (Production: 6 business days | Shipping: 10 business days).
For more information about shipping and delivery, please click here
Yes, the lighted address numbers are custom numbers and are made to order.
You have 5 ways to power your backlit address numbers:
You only need one power source & one LED Driver/transformer for all the numbers.
- 110V Hardwiring - 110V AC to 12V DC transformer needed
- Existing 12V DC power source
- Existing landscaping system - additional 12V AC to 12V DC converter might be needed if your landscaping system is 12V AC
- 110V Plug/Outlet - 110V AC to 12V DC transformer needed
- Solar Panel Power Bank
If you want to power up your lighted address numbers with the solar panel power bank, please choose the solar panel power bank option from the required powering accessories section. LED Driver/Transformer, Dusk to Dawn Light Sensor, Timer, Dimmer, and Plug are Not needed with the solar panel power bank option as the solar panel power bank has a built-in dusk to dawn light sensor, timing & dimming functions. Please find wiring diagrams for powering the backlit address numbers on this link
Please refer to our installation instructions page on this link for more information
Except very rare cases, our Solar Panel Power Bank is powerful enough that you only need one panel to power all your address numbers.
Please find the Dimensions & the Width of the Backlit Address Numbers on this link
Yes, the Lighted Address Numbers are dimmable. You can use any standard 12V DC dimmer to dim them and control their brightness. You can also purchase the dimmer that we provide from the additional accessories section on the product page.
Please refer to our Installation and Wiring guide on this link for installation instructions
Yes, the required installation hanger bolt screws and the installation template are included with each backlit address numbers order.
Yes, the Lighted Address Numbers are low voltage 12V DC (24V for solar numbers).
Yes, the backlit numbers are individual numbers, so you can install them any way you like (vertically, horizontally, or mount them on a backplate). Horizontal or vertical installation template will be included with your order based on your preference.
The backlit address numbers are durable and made to last a very long time. They are made with very high craftsmanship from Stainless Steels and Acrylic to withstand rain and harsh weather conditions.
The lighted address numbers are IP65 waterproof and weatherproof and can withstand harsh weather conditions.
No, the backlit address numbers are 12V DC so they cannot be connected directly to any AC power source. You will need to connect them to the LED Driver (110V AC to 12V DC) first (make sure to connect them to the correct side of the LED Driver) and then connect the LED driver to the 110V-240V AC power source. Note: connecting them directly to an AC power source (e.g. 110V-240V AC panel, 110V-240V AC outlet, etc.) without the 110V to 12V DC converter (LED Driver) is very dangerous, not safe, and should not be done in under any circumstances.
Warm White (3,000K)
Neutral White (4,000K)
Bright White (6,500K)
The Dusk to Dawn Light Sensor will turn the lighted address numbers ON when it senses dusk (night) and it will turn them OFF when it senses dawn (morning).
For the Timer, you can set the timer to turn the lighted address numbers ON & OFF at specific times and specific schedule of your choice and settings.